Contact & Support
Have a question about MasterAI Now, our learning materials, interactive simulations, or your account? We'd be happy to hear from you.
General support
Write to us about any of the topics below. A person reads every message — there is no anonymous ticket queue to fight through.
Account and sign-in
Trouble signing in with Google, progress that does not follow you to another device, or access that behaves unexpectedly.
Learning stages and educational content
A stage, a card or an explanation that could be clearer — or a question about the order in which the track is meant to be studied.
Interactive simulations and quizzes
A browser simulation that will not run, a quiz answer that looks wrong, or a check that does not match the card it follows.
Technical problems
Pages that fail to load, broken links, layout problems on a phone, or anything that errors in the browser.
Feedback and suggestions
Ideas for new stages, tools or simulations, wording you would change, and anything that would make the academy easier to learn from.
General questions about the platform
Anything about the certificate, the free tools or how MasterAI Now is built that is not covered by the topics above.
Email us
Email is our only support channel: your question keeps its full context in one thread, and it works from any device.
Support email
The button opens your default email application with the subject already filled in. If nothing opens, copy the address above and write to us from any mailbox.
What to expect
Messages are read and answered as soon as reasonably possible. To help us reply faster, mention the stage or tool you were using, your browser and device, and what you expected to happen next to what actually happened. Please never send passwords, payment card details or other sensitive information by email.
Policies and data requests
For a copy of your information, a correction, the deletion of your account or anything else covered by our terms, use the same address. The pages below explain what we store and how the academy works.